Emergency relief is a confidential service that provides information and support to any Tasman Community member experiencing unforeseen financial difficulties.
The social workers at Tasman Health and Community Service understand that, at times, people struggle to keep up with bills, pay rent, or put food on the table. We offer Emergency Relief and advocacy to assist people during these times of unforeseen financial hardship.
Our service aims to be open and respectful towards all community members seeking assistance. Please make an Emergency Relief appointment by ringing 6250 9000 or calling into the centre.
We acknowledge that asking for help can be difficult and that many people who need assistance have tried to sort things out on their own before asking for help.
We work with people to build on their own efforts with private, confidential, and non-judgmental Emergency Relief support services.
It is best to come and see a worker when you first start experiencing financial hardship, before you get into serious debt.
How can this service help?
Emergency relief funding is practical assistance for:
- Food (supermarket grocery cards)
- Power, gas
Assistance with bills/accounts
- Other accounts may be considered (chemist, school, medical)
- No cash for food is provided
- The grocery cards are not to be used for tobacco or alcohol
Social work support
- Referral to other services
- Referral to a financial counselling service
Please bring your accounts or documents to the appointment so that you have all the information to support your request.
How many times can I access Emergency relief?
There is no ceiling on the number of times you may access Emergency Relief. However, your needs will be assessed and reviewed by a social worker if you need assistance more than three times in a year. The social worker will discuss your situation and assess what further or alternative support can be provided. There is a visiting financial counsellor on the Peninsula. A referral may be made to this counsellor for extra assistance, especially if you are trying to manage ongoing debts or need help developing a budget. You can ask to see a social worker to discuss your situation at any time. They can help to arrange payment plans, so you can manage bills more easily. You will generally be seen by a social worker on your first visit to the service for Emergency Relief.
What is Financial Counselling?
Financial counselling is provided by Anglicare. A trained financial counsellor can provide information to help you organise your budget, reduce your power bills, understand bankruptcy, negotiate with creditors, and access superannuation. The service visits the Tasman Community House every month. Appointments can be made by phoning
1800 007 007 or through the social work service.
This is a free, confidential service.
To make an appointment
Please contact us or phone (03) 6250 9000.